Returns & Exchanges
At The Brocery Store, we want you to look and feel your best, so if your fit isn't quite right, we offer hassle-free returns within 30 days of delivery. All items must be in their original, unwashed condition with tags attached to be eligible for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging and include the packing slip provided in your digital return confirmation.
- 3.Ship It Back
Print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method within 5-7 business days.
